Contact Us
We are always interested in comments you have about our site. We constantly look for ideas to improve our customers' experience so if you have any suggestions or feedback, we would greatly appreciate you taking the time to tell us.
Please feel free to contact us at: enquiries@confidentcover.com
If you wish to make a complaint
ConfidentCover.com aims to provide you with high levels of service at all times. However, there may be times when you feel that our service has fallen below the standard you expect. If this is the case and you want to complain, we will do our best to try and resolve the situation.
Please contact us at:
If you are still dissatisfied, you should write to: The Chief Operating Officer, ConfidentCover.com, 11 Enbrook Park, Folkestone, CT20 3SE.
The Financial Ombudsman Service may look into your complaint if you remain dissatisfied after we have issued a final response.
You can contact them by mail or by telephone:
| By Mail: |
Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London, E14 93R. |
| By Telephone: |
0845 0801 800 |
Further information about compensation scheme arrangements is available from the Financial Services Compensation Scheme.
ConfidentCover.com is a trading name of Confident Services Limited registered in England at 11 Enbrook Park, Folkestone, Kent CT20 3SE, company registration number 05124442. Confident Services Limited is an Appointed Representative of Saga Services Limited which is authorised and regulated by the Financial Services Authority.
